Welcome to WM8C's Team Building Guide
Customer Service Training Sales Team Building Article
. For a permanent link to this article, or to bookmark it for further reading, click here.
You may also listen to this article by using the following controls.
Reduce Schedule Pressure for Greater Employee Satisfaction
from: Naseem Mariam
To remain competetive in today's fast-paced world, companies need to upgrade their products with new features in record time. This introduces schedule pressure on the project team members.
WORDS COUNT: 261 words
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
With the dot com burst of 2001 companies now demand more tangible ROI from each project that they approve. In order to remain competitive in today's feature-rich products' world, companies need to complete the implementation of even complex features in record time.
This has resulted in shrinking of the project life cycle duration. In days gone by products would show enhancement roadmaps every 6 months or every year. Nowadays to maintain market share, many companies upgrade their products' features at least every quarter.
All this translates to schedule pressure on the projects.
Completing a 12 man-months project in 6 months with 2 people
is a completely different ball game compared to completing
the same 12 man-months project within 2 months with 6
people. The luxuries of re-work and hit-miss-change
developments are no longer available as options to project
managers when the company demands better ROI from the
project.
What is it that a project manager can do to ease the
schedule pressure from the team members?
Here are 10 ways to reduce schedule pressure:
Match staff with desired skill sets Train staff to acquire desired skills fast Involve other experts within company Educate team on importance of avoiding rework Brainstorm to work better:faster preparation, less rework Help team implement the optimized work methods Manage the assumptions and Risks
(Refer "Risks Management reduces Project Fires") Mentor & counsel the individuals on the team Open communication channels
(a) with team (b) customer (c) Top Mgmt
thru good regular reports,escalations,metrics analysis Create winning teams
References
~~~~~
The Top 10 Steps to Create Winning Teams http://www.123projectmanagement.com/team-building-winning-teams.html
Copyright @ 2003 Project Dioxide Consultants (P) Ltd.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
About the Author
Naseem Mariam is the editor of "Management that Soars"
Newsletter & author of "Project Serenity - How to gain
happiness and peace". Her writings draw life from her
18 years experience as software Project Manager. Let her
guide you towards Faster All Round Success and a Stress
Free, Joyous Life. Her free ebook and Newsletter tell You
How. Subscribe with mailto:projectdioxide@sendfree.com
Visit her at http://www.123projectmanagement.com
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Customer Service Training Sales Team Building News
Webyshops Witnesses a Winning 2011 - Einnews Portugal
Webyshops Witnesses a Winning 2011 Einnews Portugal While every company works to improve sales each year, Webyshops.com saw their formula of outstanding customer service, quick shipping, wide selection of quality products, knowledgeable associates and low prices push their sales to quadruple 2010's ... |
'We are all in the business of customer service' - Khaleej Times
'We are all in the business of customer service' Khaleej Times We go to schools where we are taught math, science, geography and history but we are never taught how to be of service early in life. It isn't till people go to work that they realise they need customer service training. |
O'Reilly Automotive's CEO Discusses Q4 2011 Results - Earnings Call Transcript - Seeking Alpha
O'Reilly Automotive's CEO Discusses Q4 2011 Results - Earnings Call Transcript Seeking Alpha And all of Team O'Reilly is to be congratulated on the excellent job you did delivering industry-leading customer service in 2011. Now onto some details about our company's performance in the fourth quarter. As we discussed on our third quarter ... |
N-able Technologies Expands Canadian Market Reach, Forges Strategic Alliance ... - MarketWatch (press release)
N-able Technologies Expands Canadian Market Reach, Forges Strategic Alliance ... MarketWatch (press release) "Given their size and competitive landscape, many Canadian SMB business owners are quick to understand the business value and importance technology plays in their day-to-day operations and customer service experience -- that's a huge sales advantage ... |
New Private Job Training Program Gives Jobseekers Opportunity to Break into ... - PR Web (press release)
New Private Job Training Program Gives Jobseekers Opportunity to Break into ... PR Web (press release) The company has already given hundreds of its consultants the skills and training they need to create online revenue streams simply by linking local businesses with DCS Local's team of internet marketing experts. No prior marketing or sales experience ... |
Retailers, boost sales with these five strategies - Dynamic Business
Retailers, boost sales with these five strategies Dynamic Business Poor service is the norm in so many industries that if you demonstrate an absolute commitment to customer service, you will be miles in front of your competition. Make sure your team is trained so they can deliver on the promise consistently and ... |
Cloud-Based Medical Software Company Kareo Opens New Sales & Customer Service ... - MarketWatch (press release)
Cloud-Based Medical Software Company Kareo Opens New Sales & Customer Service ... MarketWatch (press release) The office opens with 15 full-time sales and customer service professionals and the company plans to add more than 50 jobs at the new facility in 2012. The new staff will focus on sales, implementation and training of new Kareo customers. |






